Privacy Policy

Studio RELM (“we”, “our”, or “us”) operates the website https://relm.studio (the “Site”), which provides real estate photography, videography, and related media services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site or services.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you use our services or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Billing or payment details (if applicable)

  • Property address for service delivery

b. Usage Data
We may automatically collect information about how you access and use the Site, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring URL

c. Cookies and Tracking Technologies
We use cookies to improve functionality, analyze traffic, and personalize your experience. You can modify your browser settings to decline cookies.

2. How We Use Your Information

We may use your information to:

  • Provide and manage our services

  • Respond to inquiries or service requests

  • Schedule and confirm bookings

  • Process payments and invoices

  • Improve our website and customer experience

  • Send updates, service announcements, or promotional offers (with your consent)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our business (e.g., payment processors, hosting providers)

  • Legal authorities if required by law, court order, or government request

  • Third-party platforms we use to deliver services (e.g., photo delivery platforms or booking software)

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To make a request, email us at admin@relm.studio.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Studio RELM
Email: admin@relm.studio
Phone: 514-375-8675

Address:
Cité du Multimédia
720 Rue Saint-Jacques #4602
Montreal (Ville-Marie)
Quebec
Canada,
H3C 1A1